Contact US

Thank you for visiting Satvya.In. We are here to help you with product enquiries, order support, shipping updates, delivery issues, returns, refunds, exchanges, cancellations, and general questions.

You can contact our customer support team using the details below.

Get in Touch

Satvya.In
121 Eachavari,
Namakkal - 637002,
Tamil Nadu, India

Support Email: support@satvya.in
Support Phone: +91 96296 76300
Call/WhatsApp: +91 96296 76300

Support Hours

Our customer support team is available during the following hours:

Monday to Saturday: 10:00 AM to 6:00 PM IST
Sunday: Closed

Messages received outside support hours, on Sundays, or on public holidays may be answered on the next working day.

How Can We Help You?

You may contact us for:

  • Product details and availability.

  • Help choosing a product.

  • Order confirmation.

  • Payment-related questions.

  • Shipping and tracking updates.

  • Delivery issues.

  • Damaged, defective, wrong, or missing products.

  • Return, refund, and exchange requests.

  • Order cancellation requests.

  • Bulk order enquiries.

  • General customer support.

For Order-Related Support

For faster assistance with an order, please share the following details when contacting us:

  • Order number.

  • Full name used while placing the order.

  • Phone number or email address used for the order.

  • Product name.

  • A clear description of your question or issue.

  • Photos or videos, if the issue is related to damage, defect, wrong product, missing item, or delivery problem.

Response Time

We try to respond to customer enquiries as quickly as possible during working hours.

Emails, calls, and WhatsApp messages are usually reviewed during support hours:
10:00 AM to 6:00 PM IST, Monday to Saturday.

Messages received outside working hours may be answered on the next working day.

Important Safety Notice

Satvya.In will never ask you to share sensitive payment details such as OTP, UPI PIN, card PIN, CVV, net banking password, wallet password, or any other confidential banking information through phone, email, WhatsApp, or customer support messages.

For your safety, please do not share such confidential details with anyone.

Visit or Write to Us

Satvya.In
121 Eachavari,
Namakkal - 637002,
Tamil Nadu, India

Customer Support Contact

Email: support@satvya.in
Phone/WhatsApp: +91 96296 76300
Support Hours: 10:00 AM to 6:00 PM IST, Monday to Saturday